Frequently asked questions
Bulk airtime & data disbursement in Nigeria, answered plainly.
How do I send bulk airtime or data to many numbers at once?
Create a free Kloudblast account, then upload an Excel or CSV sheet of phone numbers, networks and amounts — or add recipients by hand. Every row is validated, you review a payment summary, make payment and the batch is sent for processing.
Which networks does Kloudblast support?
All four Nigerian networks: MTN, GLO, Airtel and 9mobile. You set the network per recipient, so one batch can mix networks.
How much does Kloudblast cost?
There is no subscription and no markup on airtime or data face value. You pay a flat 0.5% service charge on what you send, always shown at checkout before you pay. Creating an account is free.
What happens if a send fails?
Failed sends are refunded automatically, including the service charge on them. The refund is written to your wallet ledger as its own entry, so you are never charged for a top-up that did not arrive.
How does the wallet work?
The wallet is an append-only ledger, not a running balance. Every naira in, out and back is its own row that is never edited or deleted — a correction is a new row. Reconciliation runs daily against the ledger so the books always balance.
Can I schedule recurring top-ups?
Yes. Set a recurring schedule (weekly, monthly, or a custom cadence). A due run does not send on its own — it raises an order and waits for someone to approve it, so nothing leaves your wallet unattended.
How large a batch can I upload?
A single Excel or CSV upload can contain up to 5,000 rows. Each row's phone number, network and amount is validated before you are asked to pay.
How do I fund my wallet?
Top up by card or bank transfer. Your balance updates as soon as the payment confirms, and the top-up is written to your ledger as its own entry.
Who is Kloudblast for?
Nigerian businesses that disburse airtime or data at scale: HR and operations teams sending staff perks, agent-network operators topping up field agents, and NGOs or program officers disbursing to beneficiaries.
Still have a question?
Reach us on WhatsApp at 0704 468 9265, by phone on 0704 468 9265, or by email at support@kloudfi.com.